Recruitment agency question · Winning and growing clients

How do I turn one-off placements into preferred supplier agreements?

A single placement is a trial. A preferred supplier agreement is steady work, if you ask for it at the right time.

Answered by the ShoutEx team · Updated October 2026 for 2027 planning
How agency owners ask it
  • Clients use us once and disappear.
  • When do we ask for preferred status?
  • What terms make sense?
The ShoutEx answerMarketing, automation and development team
✓ Answer

After two or three successful placements, send a short results summary: roles filled, time to fill, interview-to-offer ratio and retention. Book a review with the hiring lead or HR, ask about upcoming hiring and propose preferred terms: first look at certain roles, a set fee or a volume rate, and agreed response times. Follow up after every placement.

What to report

Placement summarySend after each placement or quarterly.
MeasureWhy it matters
Time to fillSpeed versus their internal process
Submittal-to-interviewQuality of your shortlist
Offer acceptanceCandidate fit and preparation
90-day retentionPlacements that last
ShoutEx example.

What to propose

  • Exclusive or first-look periods for certain roles.
  • A fee structure for volume.
  • Response and shortlist times.
  • A quarterly hiring plan review.

How we look at it at ShoutEx

We automate placement summaries and review reminders from your ATS. See more job orders from existing clients.

Watch out for
  • No contact after placement.
  • No results data.
  • Discounts without commitments.
  • No review meetings.
Good signs
  • Results summaries.
  • Review after two or three placements.
  • Terms that trade volume for value.
  • Quarterly hiring reviews.
Recruiters, candidates and regulators

What recruiters and regulators say

Here is what recruiters say.

Redditr/recruiting

Recruiters discuss preferred supplier lists and PSL terms.

Browse the threads →
Redditr/recruiting

Threads on account management after the first placement.

Browse the threads →
Government of OntarioLicensing for temporary help agencies and recruiters

Ontario requires recruiters and temporary help agencies to be licensed; clients may ask.

Read the page →

Community summaries describe recurring themes in public threads, not individual posts. Vendor pages describe vendor claims, so test them on your own calls.

Clients using you once?

We'll automate results reports and review reminders.

Book a call →

Follow-up questions

Should we offer lower fees for PSL status?

Only for commitments in return.

Who should we meet?

The person who chooses agencies, often HR or talent acquisition.

What if they have a vendor management system?

Learn how it ranks suppliers.

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