Financial advisor question · Winning new clients

How do I market financial planning services without making misleading performance claims?

Return numbers are the fastest way to trouble with regulators, and they rarely explain why someone should hire a planner.

Answered by the ShoutEx team · Updated October 2026 for 2027 planning
How advisors ask it
  • Can I show returns?
  • What can I promise?
  • How do I show value without numbers?
The ShoutEx answerMarketing, automation and development team
✓ Answer

Market what you do, not what markets did: the planning process, the decisions you help with, the time and worry you save and who you serve. Avoid promises of returns, cherry-picked periods and hypothetical results unless your compliance team approves them with the required context. Use plain risk language and anonymized, approved examples of planning decisions.

Safer ways to show value

Instead of returnsShoutEx framework.
ShowExample
ProcessFive steps from first meeting to plan
DecisionsWhen to start pensions, how to draw income
CoordinationWorking with your accountant and lawyer
ServiceReviews, response times, reporting
ShoutEx framework.

If you show performance

In the US, the SEC Marketing Rule sets specific conditions for performance advertising. In Canada, firm and regulator rules apply. Let compliance handle it.

This is general information, not legal or compliance advice. Your dealer, firm or compliance officer decides what you can publish.

How we look at it at ShoutEx

We write process-led pages and content that compliance can approve.

Watch out for
  • Return promises.
  • Best-year examples.
  • Guaranteed outcomes.
  • Unreviewed hypotheticals.
Good signs
  • Process explained.
  • Approved examples.
  • Plain risk language.
  • Compliance sign-off.
Advisors, regulators and research

What advisors and regulators say

Here is what regulators say.

SECInvestment adviser marketing guide

Conditions for performance advertising by US advisers.

Read the guide →
FINRARule 2210

Communications must be fair and balanced.

Read the rule →
CSAFinfluencer guidance

Canadian regulators' expectations on promotional content.

Read the guidance →

Community summaries describe recurring themes in public threads, not individual posts. Vendor pages describe vendor claims, so test them on your own calls.

Unsure what you can claim?

We'll write content compliance can approve.

Book a call →

Follow-up questions

Can I show a sample plan?

Often, anonymized and approved.

What about calculators?

With clear assumptions, usually fine.

Can AI write marketing for advisors?

It can draft. Compliance approves.

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