Financial advisor question · Winning new clients

How do I explain a fee-based or fee-only practice clearly?

Many people don't know how advisors are paid. Clear explanations build trust and filter for the right clients.

Answered by Zaki Usman, Founder of ShoutEx · Updated October 2026 for 2027 planning
How advisors ask it
  • Clients confuse fee-based and fee-only.
  • Should we show numbers?
  • How do we explain value?
Zaki UsmanFounder, ShoutEx Inc.
✓ Answer

Explain in plain language how you're paid: a percentage of assets, a flat or hourly planning fee, commissions, or a mix. Give a worked example, list what's included, and say how you manage conflicts of interest. Use terms consistently and only those your registration allows. Get the wording approved.

A clear explanation

Explain each modelExamples only. Use approved wording.
ModelExplain
Fee-only planningYou pay us directly; we don't earn commissions
Fee-basedFees plus some product compensation; disclose which
Asset-based feeA percentage of assets we manage, with an example
CommissionPaid by product providers; disclose how
ShoutEx example.

This is general information, not legal or compliance advice. Your dealer, firm or compliance officer decides what you can publish.

How we look at it at ShoutEx

We write fee pages and calculators compliance can approve.

Watch out for
  • Jargon.
  • Hidden costs.
  • Terms used incorrectly.
  • No example.
Good signs
  • Plain language.
  • Worked example.
  • What's included.
  • Conflicts explained.
Advisors, regulators and research

What advisors and regulators say

Here is what consumers and advisors say.

Redditr/personalfinance

Consumers ask about fee-only versus fee-based.

Browse the threads →
Redditr/CFP

Advisors discuss explaining fees.

Browse the threads →
SECInvestment adviser marketing guide

US rules on fair presentation.

Read the guide →

Community summaries describe recurring themes in public threads, not individual posts. Vendor pages describe vendor claims, so test them on your own calls.

Fees confusing prospects?

We'll write fee pages compliance can approve.

Book a call →

Follow-up questions

Should we publish exact fees?

Ranges and examples help.

Do fee calculators help?

With clear assumptions, yes.

What about minimums?

State them to save everyone time.

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