How do I automate permit and inspection tracking so jobs don't stall?
Jobs stall when nobody knows if the notification was filed or the inspection booked.
- We forget to file notifications.
- Inspections get missed.
- Customers ask about status.
Add permit or notification steps to each job type in your field service software, with status fields: filed, inspection requested, passed, closed. In Ontario, licensed electrical contractors file notifications of work with ESA; elsewhere, follow your local permit process. Set reminders when a step is overdue and send customers updates when inspections are booked or passed.
Statuses
| Status | Next step |
|---|---|
| Not filed | File within your set time |
| Filed | Request inspection when ready |
| Inspection booked | Tell the customer |
| Passed | Close and send documents |
How we look at it at ShoutEx
We add permit steps, reminders and customer updates to your software.
- Permits in someone's head.
- No overdue alerts.
- Customers chasing you.
- Unclosed permits.
- Permit steps per job type.
- Status fields.
- Overdue reminders.
- Customer updates.
What electricians and safety authorities say
Here is what electricians and ESA say.
How notifications and inspections work in Ontario.
Read ESA's page →Community summaries describe recurring themes in public threads, not individual posts. Vendor pages describe vendor claims, so test them on your own calls.
Read next
Go deeper in the ShoutEx guides, or check the sources behind this answer.
We'll add permit steps and reminders.
Book a call →Follow-up questions
Can software file notifications?
Usually not directly. It can remind and track.
Should customers see permit status?
Yes, it builds trust.
What about other provinces?
Each has its own authority and process.