Recruitment agency question · Temp and contract staffing

How do I keep worker compliance documents and certifications current?

Expired certifications and missing documents put workers, clients and your agency at risk.

Answered by the ShoutEx team · Updated October 2026 for 2027 planning
How agency owners ask it
  • Certifications expire without notice.
  • Documents are in email.
  • Can software block expired workers?
The ShoutEx answerMarketing, automation and development team
✓ Answer

Define the documents each role needs, such as work authorization, certifications, safety training and background checks. Store them in your ATS with expiry dates, send workers reminders with an upload link before expiry and block assignments for workers whose required documents have lapsed. Keep access tight, since these documents are sensitive.

Track per role

  • Work authorization.
  • Trade and safety certifications.
  • Training records.
  • Background checks where required.

Automation

Compliance automationShoutEx example.
StepWhat
ChecklistRequired documents by role
Expiry datesStored in the ATS
Reminders30 days before
BlocksNo assignments if lapsed
ShoutEx example.

How we look at it at ShoutEx

We set up checklists, reminders and assignment rules.

Watch out for
  • Documents in email.
  • No expiry tracking.
  • Assignments with lapsed certifications.
  • Wide access to sensitive files.
Good signs
  • Checklists by role.
  • Expiry reminders.
  • Assignment blocks.
  • Tight access.
Recruiters, candidates and regulators

What recruiters and regulators say

Here is what staffing teams and regulators say.

Redditr/recruiting

Staffing teams discuss compliance tracking.

Browse the threads →
Government of OntarioLicensing for temporary help agencies

Ontario licensing rules for agencies.

Read the page →
Privacy Commissioner of CanadaPIPEDA in brief

Safeguards for sensitive personal information.

Read PIPEDA in brief →

Community summaries describe recurring themes in public threads, not individual posts. Vendor pages describe vendor claims, so test them on your own calls.

Losing track of documents?

We'll set up checklists and assignment rules.

Book a call →

Follow-up questions

Who can see documents?

Only staff who need to.

Can workers upload themselves?

Yes, with secure links.

What about clients' requirements?

Add client-specific checklists.

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